Spencer R.

Avoid HoF at all costs as they are crooks. Tried to get a refund on an item that wasn't required and they said that this could only be done in the form of gift vouchers. I tried to complain and spoke to several different staff who could hardly speak (or understand) English and was just palmed off and / or ignored. I have spoken to many folk who have had the same experience - post purchase, you will not receive any help at all. Their online staff are evasive, dismissive, condescending, rude, ignorant, apathetic and very frustrating to deal with. I will never shop here again...