S R.

I ordered flowers for a funeral and like almost everyone here, they never arrived. They told me over the phone that they were located in the city I was having them delivered to which was a lie. When I asked for the address they hung up on me. I asked for cancellation 30 minutes after placing the order and they said it was not their policy…they emailed me that the arrangement had been delivered, but when I told them I knew for a fact that they didn't arrive I was told they were sorry and there had been some confusion. Apparently they didn't deliver them and I would get a credit in 3-5 business days….charge is still pending and I have already been to my bank and been issued s new card. How disappointing. I should have read the reviews first.