Mary S.

I have been round in circles since last review with taste card

They have now asked me 8 times for my membership number which I don't have because I don't have a membership

What they are doing is the following -
When you put a review up they contact through the the review company and ask for more details, then again ask for membership then you are back at the beginning of the same questions

I have never had a membership or a free trial but they have taken £39.99 out the bank and will not the return it

The next problem is they say they can't cancel the membership because I can't give them the number I don't have

The only time I heard of them was through railcard, i never even opened the promotional e mail

Money out of bank
I have no account
No membership no

They say it's a renewal but I have no account with them