This company's customer service is the worst after the sale is made. They are very responsive when you aren't customer, but when you are one, you have to wait a lot. I had to wait for my airline tax refund for months!
Hi Stella, we are sorry to hear you've experienced any issues with our service. While it is difficult to say without any details, please keep in mind if your tickets were published fares, the tax refund may come from the airline and unfortunately this can take some time. If you have any questions, please contact us directly.
Stella Has Earned 3 Votes
Stella H.'s review of Gate1Travel earned 3 Very Helpful votes
Hi Stella, we are sorry to hear you've experienced any issues with our service. While it is difficult to say without any details, please keep in mind if your tickets were published fares, the tax refund may come from the airline and unfortunately this can take some time. If you have any questions, please contact us directly.