The website is extremely cluttered, not user friendly, and difficult to navigate. It does not allow you to unsubscribe easily. I was charged for a number of months without having ever used the services - while I kept trying to get out of it, and finally when calling customer service on a date of renewal charge, I was not refunded the full amount for the upcoming month and was told they were being more than courteous by refunding me anything. The customer service number listed on the website is also not the actual number for customer service! I had to dig on Google for it. I DO NOT RECOMMEND subscribing to this supposed "service" and as others have said, all they do is connect you to other websites.