It took over a month to get a personalized bottle opener, and when I finally got it... complete crap! The lettering looks horrible and isn't even centered. All I wanted was a cute stocking stuffer for my fiancé and now I don't have time to send it back and get a new one before Christmas because it took so long to arrive. I'm so disappointed in this product. My 5 year old could have whittled this with his pocket knife. Won't be buying from here again!