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Stephen C.

Contributor Level

Total Points
80

1 Review by Stephen

  • Guns

12/7/23

You had better like what you bought!

Good stock and quick delivery - 5 STAR

BUT, if you have an issue EVEN if you have not taken possession- the FFL still has it - they will demand $30 shipping AND a 15% restocking fee.

No wiggle room, NO customer support!

My case.
I bought a Browning X-Bolt and a Springfield 2020.22 Classic in AAA walnut.
The Browning is great.
The wood on the Springfield 2020 would barely make AA and the FFL gun shop agreed. I called to return it and have it replaced before taking possession. After a 55min wait on hold I was told to take it up w Springfield or return it w shipping fee AND a restocking fee!

Bad business model and VERY POOR service in my opinion.

I WILL NOT use Guns.com again if they are the only dealer to have what I want.

Service
Value
Shipping
Returns
Quality

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