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This was an amazingly frustrating experience. The voice recognition security feature is over the top. Like another reviewer, I was 2.5 hours into the course and missed and question (with tricky wording) and was locked out. The only remedy is to pay another $25 and take the entire course again. So the company makes more money when people fail, which just seems wrong.
Products used:
Defensive Driving Course
Stephen S.'s review of New York Safety Council earned 5 Very Helpful votes
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Stay away, I got in the 3rd section and got blocked and no customer service. They hide behind...
NY Safety council is the Worst driving class choice you can make! Total thieves! Any web site...
