Steve C.

I just received message that my account on Techsupportforum.com has been banned. I had asked a couple of their admins to cancel my account, and I also called the company and left a message for the same request.

I had originally received a message from "Corday" who is apparently one of the admins. He complained that I had more than one account, of which I was unaware. His message was rude and assigned "Penalty" points.

Previously, this person had replied to a question I had posted. This message was rather snotty and condescending.

I send them a message on their company website, about this, then received another message from another admin, further assigning penalty points for being rude (I wasn't).

I finally then called the company number in Ontario and asked that my account be removed. They then responded that my account has been banned.

So, if this is how they treat folks that made a small mistake, then I'm thankful.

Up until this point I found that their site was great, and the responses from other members useful and civil. Apparently their admins don't know how to do this.

In the past, I had recommended the website to our IT department, and others since I also provide minor levels of tech support myself.

No longer.

I've dealt with those whose main job is tech and IT support for decades. While I do occasionally run across those whose social skills are sorely lacking, this is becoming less common.

But not from this company I guess!