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Steve F.

Toronto, Canada

Contributor Level

Total Points
81

1 Review by Steve

  • HomeStars.ca

12/30/23

I worked at Homestars as the annoying person who would always call you to sign up. The job had its great days and others were horrible! You were expected to make at least 120 calls daily and have a talk time of at least 3 hours per day. Also it was a salary job plus commission, so if you wanted me to call you after hours, I was not getting paid for that (and I would call you after hours, so if you are someone who asked for it, please pick up that phone, I hated missing time with my family only to be ghosted!)

Now, for the people saying they call all the time, it's true they call ALL THE TIME! We were expected to call you at least 5 times before you were put back into a cooling off time (a few months) before called again. The only way to get off this list is to SPECIFICALLY SAY REMOVE US AND DO NOT CALL AGAIN. If you do not say that, they will not remove you, only put you back in for a call in a few months. Also, the reps who call you, are given the lists and have to call you, so I got used to being told off multiple times a day because of how often we would call, and I had no choice (alternatively, I spoke to many who were driving between jobsites who were not interested but had great conversations and enjoyed it!). Just remember, the person calling you is getting pushed by the higher-ups to call you, so everyone is pressured, its sales, but politely saying to remove from the list is the best way to stop calls.

Next is price, damn it was expensive! You are charged based on location and category, so if you choose to go on HS, make sure you know what you want and the area or you will be overpaying and getting crap leads. Also if you are in back woods of Alberta, don't expect any leads! Basically, any leads are from major city centres, AND then you are on a rotation depending on how many other companies are in your area (and I will add they are sent through a rotation and evenly distributed). Price is negotiable as well so if it is something you want to do, hit them back hard on the price!

To summarize is it worth it, I mean it all depends, Sure reviews are important to some, but depending on what you do and the area, it can be (I mean if you install overhead doors an hour outside Toronto, hell no. If you are a handyman who does small jobs downtown Toronto absolutely (they have A TON of leads because nobody wants the small jobs)) but if you have the mindset that you are going to get a ton of leads for the price you are wrong! If you have a high-margin business and pocket 20-30k per job, then if it cost 8k a year and you get 1 or 2 good leads it sure can be.

Tip for consumers:
Former employee

Products used:
None former sales at HS

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Value
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