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Steven S.

Contributor Level

Total Points
82

1 Review by Steven

  • Paper Source

1/4/21
Verified purchase

How I wish I'd seen these reviews before making an online purchase, coming up on four weeks ago. The holidays are behind us now, so the cards I ordered are of limited use. It's looking like I'll have to get hold of Paypal or VISA and inform them that this business isn't fulfilling orders, and seek a charge-back. Their confirmation email says that if there's any problem, they'll notify the buyer immediately. Since the site now lists the cards I ordered as "Out of Stock," I'd say there is a problem. I have emailed customer service twice, with my order information, without the courtesy of a reply. Something's not on about this company.

Update. They finally contacted me and apologized and asked if I just wanted to cancel the order. Since the intended use of the cards was long past, I did so. That was about 7-10 days ago. Today I received the cards, just under two months after ordering. They can serve as late "New Year's" cards, so I guess I'll keep them. Returning (and getting credit) would be a nightmare.

Tip for consumers:
Go to a bricks-and-mortar store. Avoid ordering from Paper Source online. You have no easy recourse when your stuff doesn't show up.

Service

Steven Has Earned 2 Votes

Steven S.'s review of Paper Source earned 2 Very Helpful votes

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