Steven S.

I purchased a refurbished Steelcase Leap v2 from Crandall. It was between Crandall and BTOD. They are both great companies. In fact, my last new chair was from BTOD. Crandall won this purchase because they use totally new foam pads that are 3/4" thicker than OEM.

Frankly, I was a pain in the neck customer. I admit it. Firstly, I had trouble putting the chair together. The gliders were hard for me because I didn't read the directions and I have zero mechanical reasoning. They talked me through it. I had the plastic backwards.

Secondly, I was complaining about the lack of lumbar support. Again, my bad. I hadn't read the directions and had the adjustment knobs reversed in my mind. They straighten me out and the lumbar was fine.

The chair feels like new because most of it is and the steel guts are renewed beautifully.

Throughout my being a pain, Kim Koster was very patient with me. The chair is top notch and in my opinion superior to a new one, due to the thicker OEM cushion. The customer service is better than top notch. The folks are genuinely kind and concerned. They WANT you to be happy with their products.

My son and I shave our heads. He had this other one (Balder Pro) or something like that, I believe. I broke after a month or two and the shave wasn't close. I bought him Skull Shaver and it was a revelation to him. Now, having said that, if you want a razor close head shave it's best to do it in the shower. (This is a wet-dry shaver). I use the carver head because it gives a particularly close shave. I can use it daily and it doesn't irritate my head. It keep a charge and it's very, very was to clean. Don't worry about getting the base model. I have the base model (Silver). I bought my son the gold upgrade. The bells and whistles don't affect the shave closeness. The shaver head does.

Let me save you the trouble of considering other brands and other reviews/reviewers. I'm telling the truth with absolutely nothing to gain. This is the best brand and it's durable. I've had it for a year. I've cleaned it, I've dropped it on the floor. I can't kill it!

I get annual maintenance on my treadmill from $#*!'s. I never used it due to covid. It's time. I got help online from JohnErwin. He is extremely helpful and friendly. These people know how to hire great staff, which is he one.

I've had dealings with Asurion in the past for my phones, many phones. I have an account with four lines. I picked them for this warranty because they have been great for me. It's the best warranty service. Well worth it.

This site has a great selection of frames at a great price. I own two Zenni progressives with transitions. Their virtual try on tool is the best online and accurate. They are good with making your prescription to your needs well. Just had your PD correct! What they cut corners on is their selection of Transitions. They ONLY carry Signature 7s. I thought they were totally discontinued in favor of the Sig 8s. Apparently they still make the 7s for Zenni. They fall short of the newer 8s and Xtractive. You can get them on Payne for about the same price as the 7s. Payne's selection is more limited than Zenni, but still good. Zenni is a good place but not for Transitions, until they decide to modernize their choices!