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I bought a guitar from AMS the tremolo did not work right so I returned it well within the time limit they sent me a shipping label and I sent it UPS about a week later I called to see if they had received it they said yes and my refund for my first payment of $132 would be sent to my bank within 5 to 7 days then a few days later they removed $1,459 from my bank account which is the full price of the guitar that they now have I immediately found a dispute and closed my bank account I'm still trying to get the money back that is fraud and illegal and they are Crooks apparently according to their reviews this is common business practice for them I never agreed to pay out the guitar in full I had sent it back to them more than a week earlier CROOKS
Tip for consumers:
How are they not shut down and convicted of fraud
Products used:
Returned guitar not functional
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Extremely dissatisfied with this company on an order. Rebuilding my Strat with a Fishman fluence...
I have been a customer of AMS for many years. For the most part I have had good luck with them...
Hello Mr. Steve S.
We're sorry to hear about your experience. Sending pros quality leads, and crediting leads when they are invalid is something we care deeply about, and we'd be happy to discuss any issues you may have had with lead quality. You can reach our support team here: https://porch.com/pro/support.