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Stig S.

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1 Review by Stig

New York Times

  • New York Times

“Customer service is terrible”
2/20/24

I am being asked to update my CC every time I open a new page on NYT. The problem is the CC is current and I am being charged weekly.
I have updated the CC 10 times with the same info. Clearly unnecessary since the message keeps being populated.
NYT has no email address to submit complaints. The people I speak with seem incompetent and has told me to update my CC and that I need to call my CC company.

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