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Stu V.

Contributor Level

Total Points
81

1 Review by Stu

  • GoPro

9/18/23
Verified purchase

Everything you do with them feels like a scam

1 not having an account setup for people who order their products without subscribing. So when i purchased i had no idea what happened because i couldnt look up my order until it had physically shipped.
2 a subscription that promises features then doesnt deliver
3 if you buy from them they charge you in another currency/country to what you purchased in and you get bank fees
4. They use dodgy shipping companies in australia that basically sit on the delivery in their delivery center. UPS got the camera to my city in 3 days (great work there). Its been sitting with couriersplease for 4 days with no indication of when it will be sent.
5. I assume if i have a warranty issue i will have to ship it back overseas to get it reviewed.

Im fed up with this company already and dont even have the camera.

Tip for consumers:
so disappointed in the original action cam company i have had 3 cameras before and they get worse every time.

Products used:
Hero Black 12

Service
Value
Shipping
Returns

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