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susana w.

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1 Review by susana

Herschel

  • Herschel

“Horrible Customer Services in all areas”
9/20/22

I have made a number of unsuccessful attempts in trying to get a response from the company. No agents is ever available for chat live and no one answers the phone. I also emailed a number of times regarding the status of my warranty claim. It has now been 3 weeks and no response. The online says they will respond with 10-15 days. Customer Services suck! This is extremely frustrating. Never buy from this company again! If I could give them a negative rating, I would!

Tip for consumers:
Beaware, don't buy from this company

Service
Value
Shipping
Returns
Quality
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Susana W.'s review of Herschel earned 5 Very Helpful votes

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