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Since March 2nd 2024 there has been back & forth emails but no product. Now April 9th 2024, they tell me my order will NOT be shipped. The order came to $40.38 but they will only refund $21.00.
This is NOT the business anyone can depend on. Prices look good but try getting the product.
The lowest rating allow here is 1 star. They deserve a minus 10 stars.
Don't order and you won't be sorry.
BTW the shipping service they use is USPS...pay attention, this is not UPS and it shows. I am not happy with their service either. It's all a rip off.
Vape.com
ORDER VDC*******
Thank you for your purchase!
We're getting your order ready to be shipped. We will notify you when it has been sent.
View your order
Or Visit our store
Order summary
Bodega Bar Disposable × 1
Kush Mint
$14.99
Package Protection × 1
$0.99
Adult Signature Required (Postal Fee) × 1
$9.05
Orion Bar Disposable | 7500 Puff | 18mL | 50mg × 1
Cool Mint
$6.60
Subtotal
$31.63
Shipping
$8.75
Taxes
$0.00
Total
$40.38 USD
Customer information
Shipping address
United States
Billing address
Susan Friis
United States
Payment
Shipping method
Priority Mail
If you have any questions, reply to this email or contact us at *******@vape.com...
[Message clipped] View entire message
10
Vape.com
Apr 2,2024, 11:51 AM (7 days ago)
To me
Hi Susan Friis,
Thank you for bringing this matter to our attention and for your patience as we work to resolve it. We understand your frustration and apologize for any inconvenience this delay may have caused.
I have escalated your concern regarding the status of your package with tracking number ********************* to our shipping department. We are actively working to resolve this issue and will keep you updated on any developments.
Please rest assured that we are committed to ensuring that your order is delivered to you promptly and efficiently. We appreciate your understanding and cooperation in this matter.
Warm regards,
Roxy
Vape.com Customer Loyalty Team
I have kept every email. If you wish I will share with you
Tip for consumers:
Vape.com is not a legit business, neither is the shipping service USPS,extra, note NOT UPS, cost for package insurance which VAPE.COM will not refund to me...
Products used:
None, they never shipped the product to me.
HUGE part of the problem
Susan hasn’t received any votes.
Susan hasn’t received any thanks yous.
Susan doesn’t have any fans yet.
Susan isn’t following anybody yet.
Empty.
