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Bought my daughter a pair of pant for Christmas the very end of October. The pants did not fit they would not do anything. No exchange, no credit. Told us to sell them, seriously!? Any reputable store has an extended return/exchange policy for holidays. Not asking for refund just a credit or correct size. I will never purchase from them again. Too many other better options out there.
Tip for consumers:
After 30 days no credit or exchange even on holiday purchases. They claim they extend for holidays but they did not. Offered 25% off a new item but why on earth would I give them any more money. Refusal to exchange an item received less than 60 days ago for holidays is poor customer service in my book. Not a refund just wanted to exchange!!
Products used:
None, did not fit and they would not exchange
Susan H.'s review of Princess Polly earned 3 Very Helpful votes
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