Susan J.

Ordered peonies to try Bouqs out. They were supposed to arrive on Friday. For whatever reason, FedEx got them to a town 45 mins away and then everything stopped. Didn't get them until Monday. They were sad. Now I will put the delayed delivery on FedEx. But Bouqs didn't put the flowers in any temporary water source and totally relied on the shipping company to get them there. No dry ice, no cooling agent, nothing. I went on ahead and trimmed the stems and put them in water. All of them died. Didn't survive. How can you ship fresh flowers and not provide some source of water for them at all?!

This past Saturday (almost one week later), I went to my local Lidl, bought 3 sets of peonies bouquets and paid less than half of what Bouqs charged me. They are beautiful. I posted pictures on my social media with hashtags, but Bouqs did not respond.

Save yourself trouble and buy locally. You do not get what is in the picture especially when Bouqs provides nothing beyond wrapping the flowers in paper and laying them in a box for delivery so they are already beginning to die before you even get them and worse of the shipping company has a delay.