susan s.

Not only could you not see the convenience fee charges on your phone when you try to buy the tickets, Fandango charged me a dollar more per ticket than the movie theater. On 4 tickets, they charged me over $12 for them to process this order. Then after it was charged and the fees showed up, I called them and they pretty much said," Too bad, we aren't refunding the convenience fee, that's how we make our money." They even agreed you couldn't see the fee on the cell phones and that you had to scroll around to get it to show up. Never again Fandango.