I too contacted goldgenie and was annoyed at western union and moneygram push me to pay. Card is not accepted on phone. When I got kit, they did not have swarovski crystals and gold solution gave dark brown copper finish. They do not give refunds on western union. Their web man from bangladesh cant even speak english. My name is Szexch please goldgenie call me because all my call and email is rejected by marcus who promise me that i make at least $******* per year working part time. I have only made $12 last year. HELP ME