Tabatha W.

After waiting on hold for 3 and a half hours I contacted Yetti about this company since it was a Yetti product that I was trying to order for my partners at the police department. Yetti informed me that these are not actually licensed Yetti products and that they have no dealings with them at all (except the open investigation of them illegally putting their name on products) After viewing their Facebook page I found many irate customers stating they've never received their products. After we were all on their Facebook page complaining about these practices they deleted everyone's comments and made it so no one can comment on their page. Don't waste your money on a scam!

My experience with this company has been nothing short of amazing! I was desperate for personalized gifts for my co-workers after having bad experiences with other online companies. I called the company and someone actually answered the phone! That was more than I had got from anyone else. When I expressed my concerns and fears she walked me through everything. After we hung up we communicated via email for the remainder of the process. They emailed me a draft of what my product would look like and until Sara and I liked the end result we kept working on it. I then approved the design, they processed it quickly and I received it 2 days later! The prices couldn't be better and the customer service is impeccable.

I placed an order with this company that guaranteed shipping before Christmas according to their website. It has been sitting in "being processed" since. They have no telephone number and will not respond to multiple emails that I have sent! I've reported them to my financial institution. I added a screenshot of my order but blacked out my address for obvious reasons. Tomorrow is Christmas. I assure you I'm not receiving my product!