Ordered during the pandemic, back in April from an instagram ad. Its July 16th and I still have not received. No customer service. Clicked on their FB link it takes you to a page for dogs. I'm disgusted and will be reporting them. What's funny is that their website tells you not to contact your bank or something like that and just wait for it to come so you can return it. Very mad at this whole thing. They took advantage of the pandemic.