Tami P.

Hello folks
Please do not use grub hub!
I understand the convenience of delivery, now more than ever, but they are terrible to small independent restaurants.

Grubhub receives your order, they then have their driver place the order using the drivers name
Grub Hub then authorizes the drivers Grub Hub Credit Card for purchase amount
Driver arrives to pick up order, the company credit card fails more than it works,
The driver tries multiple times to reach Grub Hub offices to have the card authorized for purchase amount
After several attempts, driver is told to cancel order and leaves.
The restaurant is left with unpaid order.
As a small business owner, we already work on a very small profit /loss margins.

After several attempts to contact Grub Hub, countless hours on hold, all for zero resolution.

Please reconsider using this service.