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BladeHQ is one of those companies that makes you WANT to purchase from them. I've spent a lot of money with them over the years and they have never once disappointed me. Their prices are fair, they keep their shelves stocked, they get purchases out the door quick, and their customer service is top notch. I've never had a bad experience with BladeHQ and I will continue to gladly support them as a customer! Special shout-out to Kim F of their customer support team. I recently had a question that she helped me with. And for the sake of time, I will just say that she went way above and beyond helping me and really went the extra mile to help me find the answer I was looking for.
Tip for consumers:
I have never returned anything to them, so I cannot speak to the ease of that process.
Products used:
From them I've only purchased knives (lots of em), knife maintenance gear, and sharpening equipment.
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I ordered a knife recently that proved to be unacceptable. BHQ accepted the request to return it...
Hello Tanner!
Thanks for leaving a great review, the shout-out to Kim, and for being a loyal customer! I will share this with her.
~Lisa