tanyac111

Tanya C.

Contributor Level

Total Points
264

2 Reviews by Tanya

255 Views
12/25/19

I placed my order on Tuesday, December 17, and followed up on Wednesday to ensure it would be shipped within 1 to 2 business days, per their company policy. Never got a response to my three emails and chat discussions. Finally called in on Friday to ensure it had been shipped, and after a very frustrating, over 20 minute phone call of having an order number and them still not being able to find my order, I was informed that the order had not yet shipped because it was waiting on approval. They charged my card on the 18th and didn't need approval for that, but apparently they needed approval before they would ship it out! Absolutely infuriating! I was guaranteed it would ship yesterday and I would receive a confirmation for it. Alas, that hasn't happened, and I'm going to be scrambling on Monday to try to find a Christmas present for my husband that should've been here within four days. I absolutely would not recommend this company and they are horrible to deal with. Save yourself the headache and frustration and shop elsewhere.

Updated: 2.5 months later, literally HOURS of phone calls, and I FINALLY received my refund. This has been a hellacious experience and I'm grateful it's finally DONE and I never have to deal with them again.

12/2/19

I can't believe I fell for this and didn't research/check into it more thoroughly before submitting the application and giving my credit card info! DO NOT USE THIS SERVICE! It's not the official site for submitting for a birth certificate. In fact, it takes MORE time to fill out THEIR form, then you STILL have to submit it on your own. FRAUD FRAUD FRAUD!

Tanya Has Earned 4 Votes

Tanya C.'s review of Husqvarna earned a Very Helpful vote

Tanya C.'s review of Vital Records Certificates earned 3 Very Helpful votes

Tanya hasn’t received any thanks yous.

Tanya Has 1 Fan

pamelap421
Pamela P.
0 Reviews
0 Votes

Tanya is Following 1 User

viennad
Vienna D.
1 Review
4 Votes

Empty.

Similar Reviewers on Sitejabber

aaront312
1/3/22

Do NOT use Vital Certificate's for anything, I tried to use them for a birth certificate but was...

edwarda348
10/12/21

Vital records.com are over priced and I never received birth certificate I ordered. The customer...