Thumbnail of user tanyanam85

Tatiana N.

Contributor Level

Total Points
82

1 Review by Tatiana

  • SafeLinkWireless

7/11/23

I tried to use my Lifeline benefits with SafeLink Wireless and I regretted it. Their customer service sucks, to get your issues solved you have to call at least two times. Customer service agents are not competent and it's usually very hard to understand what they are saying because all of them are having a heavy accent.
My service was disconnected several times with no valid reason so I decided to change provider. And last drop was that I had to pay $13 to get my phone number transferred to a new provider. Which is scam because other companies do it for free.
I highly DO NOT RECOMMEND to deal with SafeLink Wireless!

Products used:
Lifeline benefits

Value
Shipping
Returns
Quality

Tatiana hasn’t received any votes.

Tatiana Has Received 1 Thank You

Thumbnail of user blsedbx3
Sharon G. thanked you for your review of SafeLinkWireless

“Same here, about same time. I was deactivated and told it was glitch. But, in last week was deactivated 4 times day after day. I gave up switched to Q link and don't try to transfer number it won't work.”

Tatiana doesn’t have any fans yet.

Tatiana isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user irenec465
5/6/24

Worst customer service ever. If you are even able to get through to an agent they either can't...

Thumbnail of user dc1066
1/27/24

Customer services center is located in the Philippines. You can tell they are strictly going by...