Tara O.

Reviewing a site like this is difficult - unless you've ever had a major issue with a particular seller on Etsy or actually sold on the site, you're likely to never have a reason to interact with the people of Etsy itself.
I've created and managed three shops on Etsy for a few, shall we say, not-so-internet-savvy older folks who wanted to get their crafts out into the world. Listing and editing is super easy with the site and if you ever have any questions or problems, Etsy customer service is amazing and generally pretty fast with a response.

Obviously the site cannot be held responsible for the actions (or inactions) of the very few bad eggs there are that you might experience as a frequent buyer. But they really are few-and-far in between since Etsy takes quick action on any reports that are made.

Fit finder is probably the most useless sizing tool I've ever encountered, and because of that... I haven't been able to order anything accurately on Jinx. Where is a normal measurements chart? I typically wear a men's XS - using the fit finder, they suggest a M or L. I normally wear a women's L or XL (because your shirts tend to run on the small side), but your site just says, "Sorry, we were unable to find a good match for you for this product" and suggest S or M with a percentage of accuracy (15%/24%) It's a dang t-shirt. Are the sizes different now, or are they the same? Just give me the measurements and I can figure it out for myself.