I just made a purchase with them. They sent the wrong item so I contacted them. They want me to send the item back which is not a problem but I don not have a return label. Then they told me when I made my order they were out of stock. Why couldn't they let me know that when I made my purchase? Then they suggested that I purchase their smaller size. Why would I do that knowing how expensive their shipping is? And to top it off even though it was THEIR mistake I can't get my refund until they receive their item. I generally like purchasing from them but I don't know if I will again. I have a body butter business and it's affecting it. This is so how you do NOT do business.