Called Tru Green last year initial phone call said there is nothing they can do for my yard! I had only been in the house one year. So I thought that was it. The next week I got a call from Tru Green in Puyallup Washington. I even went to their office the next day. I asked them to come take a look at my yard see what they can do. Gentleman said all yeah we looked at the aerial photos we should be able to help you out. They would over seed my yard and fertilize it. The yard was fertilized twice before they came out to over seed. When they came out to oversee they told me that I need to replace my yard then they'll come out and over seed. I was upset. Then they sent a gentleman out to explain that there was too much thatch on the yard he also stated it will make a note to bring out extra seed. So I had to get a Thatcher and thatch out the yard. When they came out they did not have extra seed. They told me in 30 days if I have their spots to call them and they will send somebody out. In 30 days I called. Next person you can't came out knew nothing about over seeding. Every person that Tru Green sent out basically gave me lips different stories criticize me for not taking care of my yard. When they told me originally it was a spray they just started putting down dry fertilizer. Yard look like crap called them to do it again they came out yard looked worse. Cancel the service with them. Last week I got an e-mail wanting me to renew my contract with Tru Green. I sent them an e-mail back telling them what I've written above and not to contact me in any way. So what do I get in the mail advertisement from Tru Green directed to me. I guess these people don't care about the environment. It's cheaper and less headaches for me to fertilize my own yard. Use Tru Green at your own risk.