Teresa W.

This company is horrible. I bought a bottle of wine from them three weeks before Valentine's to give to my husband on Valentine's day. They email me a few days before the occasion to tell me "Sorry but its sold out." How was I able to order it in the first place, receive a order confirmation & then a tracking # to only be told after all of that, that it was sold out! Ridiculous & very unprofessional.

This site reminds me of the Sneetches story about Sylvester McMonkey McBean. For enough money, he's going to solve all your problems. This site has plastic surgeons paying for memberships & it can get costly but the more they pay the higher thier ratings go as a skilled surgeon. The site allows bogus reviews from employees, family, friends as long as the surgeon pays his dues. This is very unfortunate for the consumer looking for highly skilled surgeons & specialists. Furthermore, it's very unethical.

I can't speak for the Spirit Halloween locations that pop up all over during the months of September & October. However, the online Spirit Halloween is a nightmare at best. I ordered a costume & accessories on a Wed & paid for over night shipping. I recieved them eight days later. It is impossible to get a customer service rep on the phone unless you have a solid 40 minutes to spare, especially during Oct. As far as my refund goes, it was short $23.00 & I took into account a discount coupon & my shipping. This will be yet another battle to resolve so I will most likely eat the loss. Never again!

This company used to be incredible to deal with. The merchandise was unique enough & fair in price. However, I have ordered from them twice since July 2015 & it's been a fiasco. I am still waiting on my July items and there is no such thing as a live customer service rep to help you out. No one ever returns your calls either. If I didn't know any better, I would say this company must be on the brink of closing.