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Teresa Y.

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1 Review by Teresa

Baymontbywyndham.com

  • Baymontbywyndham

“Horrible moldy,musky room. Beware of this hotel in pigeon forge tn.”
9/26/23

I booked the hotel with booking.com once I got to the hotel and went into room it had a bad odor. I have stage 3 COPD. I turned on the old wall unit air conditioner and the smell was worse. I quickly realized that the room would make me sick. I went and told the hotel clerk she said she could not refund my money because I booked through booking.com. So I had to sleep in my car. The hotel is saying that they gave me another room. This is absolutely a LIE. And will not give me a refund. There are no photos because I can't photo air quality.

Tip for consumers:
Horrible hotel and owners will not refund my money

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