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I bought 2 Balenciaga bags from Amuze inc (amuze.com) then got them authenticated. Both bags turned out to be counterfeits. I requested full refund but they denied it. They couldnt prove that the bags were authentic. They sent me authentication certificate for a different bag with different serial code and claimed all bags were authentic. I reported them to BBB. Still fighting to get full refund
Thao M.'s review of Amuze earned 6 Very Helpful votes
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Amuze, Inc (the owner) always tries to misrepresent facts and twist things around about what is...
Hi Thao,
We spoke with you on the phone multiple times regarding this. At the time you purchased this bag, in February 2018, we were still working with third party vendors. We stopped because of situations like this, but we still stand behind the products authenticity. The paper work that was reviewed before purchasing these bags for resale tracked back to Balenciaga themselves. We ran this by our legal counsel before we purchased the bags and they approved Third party authenticators have no relationship with the brands, and the brands do not recognize their authentications, and they have no credibility.