Thumbnail of user theamericanson

JESSE L.

Los Angeles County, United States

Contributor Level

Total Points
80

1 Review by JESSE

  • Kiss&Fly

12/2/23
Verified purchase

Be warned!
You will be stressed!
My personal experience tells you "STAY AWAY"!
Worst customer service ever!
Flight issues?
Ticket issuance in a timely manner?
Need to change anything?
Need to add extra baggage?
Need to cancel?
Need a refund?
Forget about it!
Save yourself a world of time, stress, and anxiety, and pay a little more reserving through the Airline's websites. KISS AND FLY?
YES. You can KISS your hard earned money goodbye, and watch your money FLY away.
YOU HAVE BEEN WARNED!

Tip for consumers:
Nightmare of an experience!!!

Products used:
Travel agency services

Service
Value
Shipping
Returns
Quality
Thumbnail of user kissandflyf1
KissandFly F. – Kiss&Fly Rep

Dear Jesse L.,
We apologize for the inconvenience you experienced and the vulnerability of your experience with our service. We appreciate your feedback and are very sorry that we did not meet your expectations.

In order for us to better understand your situation and provide you with the appropriate assistance, please share your order number. This will help us identify your request and respond quickly to your specific circumstances.

Thank you for your understanding and we look forward to hearing from you.

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