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I recently purchased the HitPaw Image Enhance app with high hopes of enhancing my images effortlessly. However, my experience with the app has been disappointing and concerning.
Shortly after installing and using the app on my computer, I noticed significant performance issues, including slow operation and my PC overheating. Despite multiple attempts to troubleshoot the problem, the issues persisted, making it nearly impossible to use the app effectively.
Upon reaching out to HitPaw Support for assistance, I received a response acknowledging the overheating issue. While they suggested trying the app on another computer or upgrading to a lifetime version, I believe the root cause lies in compatibility with my current system.
In the interest of transparency and to prevent others from encountering similar issues, I feel compelled to share my experience. I advise potential users to exercise caution when considering HitPaw products, as they may encounter performance issues that could impact their computer's operation.
Overall, I cannot recommend HitPaw Image Enhance based on my experience with the app and the subsequent lack of resolution from their support team.
Tip for consumers:
I would like to emphasize the importance of proactive customer support and transparency in addressing issues. While HitPaw Support responded promptly to my inquiries, I believe more proactive measures could have been taken to address the root cause of the performance issues. I hope HitPaw considers enhancing the compatibility and performance of their products for a better user experience.
Products used:
I ended up using the HitPaw Image Enhance app, as I had initially purchased it with the intention of enhancing my images. However, I encountered significant performance issues with the app, including slow operation and my PC overheating. Despite attempting to troubleshoot the problem, the issues persisted, leading to my decision to seek assistance from HitPaw Support.
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Amigo, comprei a licença vitalícia do HITPAW VIDEO ENHANCER - O software leva 18 horas para...
