Beware! The first time I placed an order from this company I ordered 3 cartons, and they arrived in the 2 weeks as promised. Was very impressed and excited to be saving so much money every month on cigarettes. My second order I placed for 6 cartons, and it has now been way over 2 months and still no cigarrettes as promised. I go weeks without a response to my emails, as they keep claiming they have technical problems. Finally promised to reship my order and waited another month with no more cigarettes and no responses to emails. Very frustrating. Today I got a response saying they were having technical difficulties again and that is why they couldn't respond, but that they would refund my money soon... Fingers crossed this is true. I have given up receiving the cigarettes, but really want my 200 dollars back.