Ordered my wheels and tires a over a month ago with a ship date of 08/13 with a lift kit and air bags (from another logistics company but thats a whole other story) to coincide with the very little time i had off work, my shipping date along with my extra rime have come and gone and cant even get a status update on my order.
I called customer servive and after waiting om hold for an hour ( my entire lunch break)was told they would send me an email with tracking numbers, it has been 2 days and still no email.
Their knowledge of Automotive parts is decent but customer service is lacking
Dear Thomas G.,
We sincerely want to remedy the situation and make things right for you.
I kindly ask you to email me with your order number to eric.kr@carid.com, so I could assist you further.
I look forward to your reply.