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Thomas G.

Contributor Level

Total Points
81

1 Review by Thomas

  • CARiD

8/22/20

Ordered my wheels and tires a over a month ago with a ship date of 08/13 with a lift kit and air bags (from another logistics company but thats a whole other story) to coincide with the very little time i had off work, my shipping date along with my extra rime have come and gone and cant even get a status update on my order.
I called customer servive and after waiting om hold for an hour ( my entire lunch break)was told they would send me an email with tracking numbers, it has been 2 days and still no email.
Their knowledge of Automotive parts is decent but customer service is lacking

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Carid C. – CARiD Rep

Dear Thomas G.,

We sincerely want to remedy the situation and make things right for you.

I kindly ask you to email me with your order number to eric.kr@carid.com, so I could assist you further.

I look forward to your reply.

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