I order 8 gift cards from them and one of them was supposed to have $258 on it and had a zero balance when I went to use it. I called Gift Card Rescue right away and they made me fill out a bunch of forms and said it would take 10 business days to review. I never heard back from them. I called and email about 4- 5 times each over a 4 week period and they would never respond. I finally disputed the charge for that one card on my credit card. Of course they lost as they did not respond to VISA either. They then called me to say I broke their rules when disputing this situation. I explained to them in detail why I did that as a last report and they responded by saying I can no longer buy cards from them. Pathetic.