Tia L.

Wish I could give 0 stars. Took 3 weeks from ordering for the items that I'd ordered to even be shipped. Customer service were no help. After a further 2 weeks I still hadn't received, contacted customer services, who were no help. After another 2 weeks the tracking information showed that the package had been returned to sender. Got in contact with customer service who said they would chase it up, never heard anything back. Had to get back intouch again, they tried to say I had received the items, when I showed a screenshot of the tracking information clearly stating that the items were returned they just said they would follow up, i had been asking for a refund for a couple of weeks at this point. They just kept making excuses, and telling me they would follow up. I ordered on the 11th December 22, still haven't received anything. Now had to go through my bank to get a refund. Absolutely appalling company and customer service. Do not order.