Tianjiao J.

I used the website membership for 3 months from Oct to Dec for my daughter's G&T exam. After that, I clicked the cancel my membership button on their website and thought it's all set. I was billed for $43 for the next membership fee on Mar 10, then I found it on Mar 11 and went to the website to check what's going on. It turned out after clicking the cancel my membership button, there's a website with a lot of information. I have to click some small words on the bottom of the website to finally cancel the membership. I called their customer service, they refused to refund the fee of their membership which I haven't used for 4 months and won't use it in the future. I hope others can see this review and avoid this kind of trick.