My wife purchased 2-5 oz steaks was charged for 8 oz steaks. When I went to the service desk they told me because she paid with a check they couldn't refund the money. So it cost me an extra trip to the store at $4+ a gallon plus 30 minutes of time to come away with no meat and flipping gift card! I'd recommend any grocery store over HyVee! They screw up more often than they don't and their customer service policies are the absolute worst!