Tiger M.

Dishonest customer service! They lie about location and then blame the customer. I wanted an airport site car rental at Vienna Airport as I was short of time and happy to pay more for the convenience. I used Carjet and selected Green Motion which they said was on site at the airport. This was NOT the case. When I complained to Carjet they lied and said they accurately stated the location was in another location (Fischamend) but I have the email from Carjet saying the Green Motion office is INSIDE the terminal, through the baggage claim and next to Burger King! So they outright lied. It also took them several days to reply to my customer service request. They are unprofessional and untrustworthy. Green Motion were excellent to deal with and great value. I will be going to them direct next time (despite them being off site) but I will NEVER use Carjet again!