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Sizing recommendation was wrong. I'm normally smaller than a size 6 so I ordered the suggested size but the my item was too tight. Because I got a swimsuit I can't return it (which makes sense), but I was only offered 10% off my next order which doesn't feel like enough.
The email I received was prompt and friendly.
However I was only offered 10% off my next order which personally doesn't feel like enough for the error in their sizing recommendation and my not being able to return my item.
- again I am very understanding of not being able to return a swimsuit for sanitation purposes.
It's a popular brand and normally gets good reviews.
* halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hi Tilda, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.