Do not buy from this provider!
Really bad customer service!
A plumber fitted our machine and it has been dripping slowly for the past year and has now lifted the floor boards.
They will not take any accountability for this with a manager just saying 'sorry I really do understand' but with now sincerity. To pay for the repairs would be nothing for them and even though admitting because I was refunded the installation fee they kept repeating they are not liable.
An extremely disappointing service as I have always used their products, but will not be using ever again and neither will our connections.
Extremely upsetting when you have a small baby in the house and there is not a true bit of care or consideration.
Do not use! There any many other suppliers out there with actual care and consideration.
Date of experience: 06 February 2023