Tim A.

Peterborough, Canada

Tim's Profile

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BuildDirect

Flooring

“Hardwood Floor to Your Door for the DIYer”

4/1/21

Our Experience with BuildDirect has been Great!

We ordered free samples (multiple times I might add) of selected hardwood products which were delivered within TWO DAYS by FedEx.

We were hesitate at buying 735 Sq/Ft. Of engineered hardwood online but after searching stores all over the greater Toronto area we could not find a more perfect match unless we were willing to pay 3 times the price! This is including the US exchange rate as well!

We placed our order and it was shipped from Atlanta, GA. Delivered to our door on time exactly 7 days later. Four (4) boxes had damaged packing (Not the fault of BuildDirect) but the product inside was undamaged except for one piece which had a small portion of the tongue crushed. However, I am sure that piece can be used as cutoff:)

We were very impressed with the products packing on a whole and the quality of the product.
Great Product, Great Shipping.

Thank-you Again BuildDirect AND Justine (Our BuildDirect contact)

Tim & Joanne Armstrong

Products used:
Hardwood Flooring

Service

Value

Shipping

Quality

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BuildDirect C. – BuildDirect Rep Over a year old

Hi Tim

Thank you for the Four Star review. We're sorry to hear that some of the products arrived damaged but we are glad that this could be sorted out for you. We have let Justine know that you are happy with her service. We hope you enjoy your new hardwood floors for many years to come!

Warm regards,

The BuildDirect Team