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Timothy P.

Contributor Level

Total Points
80

1 Review by Timothy

  • Greyhound Bus Lines

6/13/23

I was notified only 35 minutes prior to departure that my bus was two hours late. However, the bus arrived before that newly scheduled time and departed without even a notification. I was able to reschedule my trip, but informing a customer of a departure time and then leaving before that time is a completely unacceptable mode of business. Customer service offered only empty words.

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