Saw a child toy for my nephew's birthday ordered. The buttons on the toy were not working. Then i noticed that the toy that i received was different to the picture. I tried to contact by internet, email and then finally found their number.
They wanted me to download a app - then upload a video of the faulty toy. When i told them that i didn't have a smart phone to do this, they told me to find someone who has a phone to help me. If i don't do it they will not help me. This is still ongoing. I will never ever use them again