TJ L.

Service to start 2/2023, didn't show, didn't have the courtesy to call us that they weren't coming! Spouse took off from work, waiting for them to show up, to go over the things that the aide would be doing! They put on a good act job, during the first meeting, even had their nurse do an assessment visit and the nurse just bragged how wonderful this company is towards their clients! This office overstepped their bounds, which was verified by a different branch! So without warning Visiting Angels, just decided that they didn't want to take care of my spouse, who, by the way is wheelchair bound! Since when did we start to ignore the health and wellbeing of people! They were hired to provide a service, so I would have peace of mind, while at work, knowing that someone was there to assist my spouse during the day! My spouse had fallen before, and was laying on the floor for many hours, before I got home from work! That was very heartwrenching, and the reason why having a home health aide was important to the both of us! I don't want other disabled people who are considering caregivers, not to get conned by Visiting Angels! First impressions mean everything to me, and by them not showing up, nor calling, speaks volumns for this office.