Tina M.

For what Saks charges you'd think their customer service would be great, right? Wrong. I've never seen worst customer service any where. Even Walmart has better customer service than Saks. I wanted to write this review so others know that this is not a company that cares in the slightest. They dont care that you are a paying customer and have a valid issue. They are rude, idiotic and not understanding in the least. I refuse to support a company that doesn't value the customers that keep it going. They don't even give free shipping anymore. Saks is a money hungry trash of a company and they have lost so many customers because of this. I will personally never shop at Saks again. There are so many other stores that sell the exact same things Saks does but with MUCH better customer service. We are cosigning Saks' awful behavior by continually supporting them and that ends today.