I ordered a reclaimed wood dartboard cabinet on 8/21/19. The website stated it takes 2-4 weeks to build and another 1-2 weeks to ship. On 9/29/19 I called and left a message asking the status of the order. Two days later I get a phone call stating that their supplier can't build it in the color I selected. I receive this information over 5 weeks from when I ordered the product. Since they called me after I left them a voice mail asking them about the order, I'm certain they didn't place the order with their supplier. I cancelled the order and asked for a refund. We'll see if they do that.